Whether you enjoy
flying off to tropical places or would rather spend your holidays near home, most
people plan a break each year. Microsoft Dynamics is progressively being used
in the travel business, which means that each step of your next journey could be
supported by the technology.
Microsoft Dynamics at the Airport
A recent survey suggests
that the retail aspect of airports could have a 72.9% growth over the next 5 years.
Dublin Airport Authority (DAA) uses Microsoft
technology across 3 Irish air terminals to enhance the customer’s experience,
focusing on EPoS and other retail developments to minimise last minute holiday shopping
stress. Dixons Travel is another firm who are using Dynamics
AX PoS in their terminal shops.
Microsoft Dynamics
could be supporting some of the outlets which you visit at the airport. Costa Coffee for example,
has both automated vending facilities and proper stores in airports. They
have seen a 10% revenue growth as a result of a Dynamics NAV and CRM
implementation. Microsoft Dynamics may also power the airport’s Bureau de
Change: TTT MoneyCorp who focus on trading currency, use Dynamics
CRM to create a customised consumer experience. The Civil
Aviation Authority uses
CRM to ensure their pilots have valid licences – so Dynamics even helps you get
your holiday off to a flying start.
Microsoft Dynamics in your room
By using Microsoft Dynamics to ensure the smooth running of a hotel, the
employees have more time to take care of you. Cenium system for hotel management assists hotels in running the
business by bringing together the essential information in an easy to use format.
It utilizes Microsoft’s SQL Server and Microsoft Dynamics NAV to pull together
all data in real-time, permitting employees to access to everything from restaurants
to room rates to the hotel guilty pleasure: the mini-bar.
However, if staying
close to home is what you’d rather do, ParkVision software
was created to support caravan and camping grounds. Using Dynamics NAV, it incorporates
HR, payroll and booking management amongst other tools.
Microsoft Dynamics helping to protect you
No one wishes to consider things turning out badly on vacation yet it's
savvy to have insurances in place should the worst happen. If you were on a
trip abroad and suddenly a medical emergency occured, Cega Air Ambulance would organise an immediate non-stop flight back
home at short notice, offering treatments n transit and rapidly clearing customs.
Implementing Dynamics CRM has allowed them to accelerate the administrative part
of the procedure, getting patients home quicker.
ABTA provides financial protection
and resolution of complaints, offering travellers more trust in the holiday
industry. It’s implemented Dynamics CRM to incorporate their website with customer
records including payments and complaints. In the case of an issue with a
registered travel agency, ABTA guarantee that suitable protection is set up, so
you can kick back and relax on the beach without needing to worry.
Cognitive Group are
specialists in Microsoft Dynamics recruitment with a focus on Microsoft
Dynamics AX jobs, Microsoft Dynamics CRM jobs and other roles in the Microsoft
Stack. Get in touch:
Email: info@cognitive-group.com
Tel: 0203 587 7772
EU Toll-Free: 00800 4433 2929
No comments:
Post a Comment